My Roku Get Freeze while Loading the Netflix

Netflix is one among the top streaming service for your Roku devices with the better price and absolute picture quality. Netflix supports multiple devices and provides you unlimited streaming. Netflix requires a monthly subscription for its unlimited access.

You can use a browser as well as built in TV applications like Android or Ios apps to access your Netflix video library.

A Netflix account is essential to stream the service. You can choose your profile and create a password for a secure usage.

Some users often find issues like Freezing of Roku on Netflix loading screen

Here are some of the troubleshooting steps you can follow to overcome the error of freezing of Netflix on the loading screen.

• The first and the basic troubleshooting step is to restart your Roku device.
• Unplug your Roku device for at least 10 seconds and plug in back.
• You can now try loading your Netflix again.

Disconnect your device from Netflix account

Disconnecting your Roku device from Netflix account is another option to overcome the sudden freezing of your Roku device on your Netflix loading screen.

• Press the home button to navigate to the Roku home menu and select the Netflix settings.
• Now select the Deactivate option to deactivate the player from the Netflix account.
• Select the option Yes and your device will be now deactivated.

Trouble shooting network connectivity issues

Network connectivity issue is the reason why your Roku device freezes on Netflix loading screen. Here are some of the easy guidelines to resolve your network connectivity issues.

Restart your Home network

Unplug your modem or router for few seconds and try restarting it again.

Turn off or unplug your video game console.

• Connect your game console directly to your Modem.
• You can turn off your game console and connect it directly to your modem using an Ethernet cable. Before turning on your game console try restarting your modem again using an Ethernet cable.
• If you still find freezing of the Netflix loading screen, you can also get in touch with your equipment provider to check the functionality of your device.

Try improving your Wi-Fi signal

• To improve your Wi-Fi signal, try moving your Router to a new location so that the signal strength can be improved.
• You can also try placing your device away from other wireless devices like cordless phones and microwave ovens. These external devices can cause interference which will affect your internet connection.
• Place your router at the elevated positions such as a table or at the top of a bookshelf so that the signal performance can be improved to a greater extent.

Activate your Roku device using a Roku account

You have to activate your Roku device initially by entering the Roku activation code for Netflix on the activation link which will be provided while creating your account.

If you find any issues activating your device using the Roku activation code for Netflix, our Roku customer support team is here to assist you through the toll-free number 1-866-532-9923.