How to do Hard and soft reset the Roku

Roku, one among the top and best streaming device available now replaces your cable TV. All the latest models of Roku devices like Roku Premiere, Roku streaming stick, Roku Ultra, Roku 4 provides you better streaming.

Some users often find issues like freezing or sudden struck up while using the device. Here are some of the troubleshooting steps you can find to Hard and soft Reset your Roku device.

Soft reset

Soft reset is the process of restarting your Roku device without the loss of data or settings of your Roku device.

To perform a soft reset, try resetting your Roku device using the Remote control.

Pressing and Rewinding the Fast forward button up to 5 times can prevent the sudden freezing of your device to a greater extent.

You can follow the same troubleshooting method for all your Roku devices.

Roku 4, Premiere and Ultra

If you are using the new and latest models of your Roku device like Roku 4, Roku Premiere and Roku Ultra, select the options  Settings > System > Power from the Home screen to perform a system Restart.

If you are using the older models of Roku device, find the Reset button at the back or bottom of the device. Try pressing and releasing the button for one second to reset your device.

Activating your Roku device.

To active your Roku device, create a Roku account first using a Roku activation code.

Go to Roku.com/link and enter the information on the web page that appears. The screen also prompts you to enter the respective activation code. To create Roku account you are requested to enter the basic information like First name, Last name, Email ID and the password.

Try reconnecting the Power cord

Power fluctuation is the reason which causes the freezing error of your Roku device. You can try disconnecting the Power cord and connect it again to overcome this error.

Hard Reset

Hard Reset is another method to reset your Roku device.The option clears all the settings from the device and resets it back to the default settings.

If you are using the latest models of your Roku device like Roku 4, Roku Premiere and Roku Ultra.

Go to Settings > System > Advanced system settings and choose the Factory Reset option.

For older models of your Roku device, you can try resetting the device to overcome sudden freezing and other loading errors. To reset your device, try removing the power cord first and hold the Reset button to restart your device.

Our website roku.com/link provides you more information on how to activate the Roku device and reset your device if you face any issues like Freezing or stuck up of your device.

To know more on how to reset your Roku device and to create Roku account using Roku .com/link, you can call our toll-free number 1-866-532-9923 or visit https://www.comtech365.com/shop-roku.